Thomson Reuters Revolutionises Instant Messaging as a Corporate Tool
Reuters Messaging Interchange launches as the first single-link and
multi-vendor Enterprise Instant Messaging hub in collaboration with Cisco,
RM Interchange is the first global instant messaging hub that connects
Thomson Reuters RM with the leading EIM systems - Cisco's Jabber XCP, IBM
Lotus' Sametime and
Unlike existing federation gateways, RM Interchange is the first to enable businesses worldwide to federate without the need to establish individual links between them. To interconnect hundreds or thousands of different instant messaging customers can be a time consuming venture for an organisation's IT department. With the RM Interchange service, businesses can now reach over IM a multitude of other companies with a single link.
The ability to communicate instantly and to display a presence indicating users' availability to communicate has made IM a hugely successful communication tool. RM Interchange offers carrier-grade connectivity for IM across the corporate community, delivering a secure and reliable hub for businesses across all sectors, including finance, legal and healthcare. Customers connecting to RM Interchange are also automatically connected to the Reuters Messaging community including over 130,000 end-users in 5,000 firms worldwide, and will be listed on the inter-company community directory enabling users to quickly find counterparts, potentially creating the world's largest business IM community.
David Gurle, Global Head of Collaboration Services at Thomson Reuters, added: "The sharing of accurate and timely market information is never more vital than at times of heightened economic volatility. Over the last few years IM has matured and become the nerve system of many financial institutions to conduct business decisions, progressively replacing email. However, corporate IM deployments have not yet fully used their potential to enable their users to reach their counterparts and customers in other organisations."
"This has now been addressed with the launch of RM Interchange. Users across the enterprise will now benefit not only from instant communication with colleagues and external contacts but from the safety of comprehensive security and compliance functionality, therefore truly tapping the full potential of IM within the corporate domain", said Gurle.
About Reuters Messaging
Reuters Messaging enables financial professionals to communicate instantly
with colleagues and customers while addressing the business, security and
regulatory requirements of financial institutions. It features premium group
collaboration capabilities through chat rooms and enriched market data sharing
capabilities such as file sharing, pre-formatted financial forms, and image
sharing. Reuters Messaging also has a centralised dashboard interface which
enables users to view and manage all incoming emails, instant messages, and
chat room messages. This platform is specifically designed for financial
professionals and is built on top of
About Thomson Reuters
Thomson Reuters is the world's leading source of intelligent information
for businesses and professionals. We combine industry expertise with
innovative technology to deliver critical information to leading decision
makers in the financial, legal, tax and accounting, scientific, healthcare and
media markets, powered by the world's most trusted news organization. With
headquarters in
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